Question and Answer: 50

The 500-052 is a comprehensive solution for managing customer interactions in a contact center environment. The 500-052 Deploying Cisco Unified Contact Center Express Exam is designed to test the candidate's knowledge and skills in implementing and deploying UCCX in a customer environment.
500-052 exam covers a wide range of topics, including UCCX design, installation, configuration, and troubleshooting. Candidates should have an understanding of the various UCCX components, such as the Unified CCX Engine, the Unified CM Telephony Integration, and the Cisco Finesse Desktop. They should also be familiar with the different UCCX deployment models, such as standalone, high availability, and multisite.
The 500-052 exam is intended for individuals who work in the field of contact center operations and support, including system engineers, network administrators, and technical consultants. Passing the 500-052 exam demonstrates the candidate's expertise in deploying UCCX and enhances their credibility with customers and employers.
Successful candidates will be awarded the Cisco Certified Network Associate (CCNA) Collaboration certification, which is a highly respected industry credential in the field of contact center technology.