Question and Answer: 50

The 820-605 Exam is designed to test the knowledge and skills of professionals who are responsible for ensuring the success of customers using Cisco products and services. 820-605 exam is ideal for individuals who work in a customer-facing role and are tasked with understanding customer needs, developing strategies for customer engagement, and building long-lasting relationships with customers.
The 820-605 exam covers a range of topics, including customer success principles and practices, customer journey mapping, customer success metrics and measurement, and customer advocacy. It also includes a focus on Cisco technologies, such as collaboration, security, cloud, and networking, as well as key business concepts like digital transformation, customer experience, and value creation.
The 820-605 exam is a comprehensive test that requires a strong understanding of customer success principles, as well as a deep knowledge of Cisco products and services. Successful candidates will be able to demonstrate their ability to help customers achieve their goals, drive the adoption of Cisco solutions, and create meaningful business outcomes.
Upon passing the 820-605 exam, professionals will be able to earn the Cisco Customer Success Manager Specialist certification, which is a valuable credential that demonstrates their expertise in customer success management and their commitment to helping customers achieve success.