Question and Answer: 78

The ITSM20F-EN Exam is a certification program designed for individuals seeking to gain foundational knowledge in IT Service Management (ITSM) based on the ISO/IEC 20000 standard. This certification program validates the individual's understanding of the ITSM principles, concepts, and best practices outlined in the ISO/IEC 20000 standard.
The ITSM20F-EN Exam covers a wide range of topics, including the basics of ITSM, the principles of the ISO/IEC 20000 standard, and the requirements for implementing and maintaining an ITSM system. The Exam also covers service design, service transition, service operation, and continual service improvement processes.
The ITSM20F-EN Exam is ideal for individuals who are new to ITSM or who want to refresh their knowledge of the ISO/IEC 20000 standard. This certification program is also suitable for IT professionals who want to demonstrate their expertise in ITSM and enhance their career prospects.
The ITSM20F-EN certification program is recognized globally, and it is widely accepted by organizations that have implemented ITSM systems based on the ISO/IEC 20000 standard.
Overall, the ITSM20F-EN Exam is an excellent certification program for individuals who want to gain a solid understanding of ITSM principles, concepts, and best practices based on the ISO/IEC 20000 standard.